Capabilities

End-to-end BaaS and PaaS for Banks and Corporates.

Capabilities

One Platform

A complete BaaS and PaaS
capability set.

We help you launch and manage all banking solutions your customers need in the secure Direct Transact ecosystem.

Cards

We deliver global card solutions.

We provide physical cards, virtual cards and tokenisation for banks, corporates and retailers, certified by Visa and Mastercard. And, we cover interbank connectivity, dispute resolution, settlement, merchant management and e-commerce support.

Card Issuing

Prepaid (wallets) / Debit Cards
Credit Cards
Virtual Cards (dynamic CVV)
Corporate Purchase Cards
Private Label Cards (closed loop)
Branded Credit Cards
Store Cards
Customer incentivisation/Loyalty Cards
Primary & Secondary Cards
Bulk & personalised Cards

Card Processing

Local and International Card Issuing/Processing
VISA, Mastercard & BankservAfrica
POS & ATM
Tap & Go/contactless (EMV)
E-commerce (3D Secure)

Tokenisation

Token Lifecycle Management
Digital Cards: Apple Pay, GooglePay, and others.

Card Management Services

Client Self-Service User Portal
Card ordering/activation
Card replacement (lost/expired)
Pin issuing
Pin encryption – Hardware Security Module (HSM & Key management)
Card block/unblock
Transaction limit setting (primary & secondary cards)
ATM/POS – on/off (international & tap-and-go)
Notifications (SMS, email)
IVR – pin select / change
Stand-in capabilities

Back-office Support

Interbank and customer dispute handling
Chargebacks
Seamless reconciliation (Recon Hub)

Fraud Management System

Customer risk rules
Card association-based rule matrix
Institutional rule matrix

Compliance/Reporting

BOP card reporting
PCI compliant
Scheme certification (VISA/Mastercard)
BankservAfrica certification

Banking

We make banking a breeze.

We’ve got the full range of banking products covered - transactions, savings, lending and investments, asset and property finance, along with Business and Corporate accounts. Plus fraud management, tiered authorisation, and much more.

Banking-as-a-Service (BaaS)

Transactional products  
Investment products
Lending products (secured and unsecured)
Business Banking  
Corporate Transaction Accounts
Relationship Management
Tiered Authorisation
Asset and Property Finance  
Mortgages
Vehicle Finance

Payments

We power payments.

We are Visa and Mastercard certified for both local and international issuing  and acquiring services. We also facilitate all South African payment streams and payment types.

Visa and Mastercard services

Local and International processing

Issuing and Acquiring

Physical Terminals ATM & Point of Sale (POS), including SoftPOS.
E-commerce
Virtual Cards
Tokenisation (Wallet payments, i.e., ApplePay, GooglePay)
Merchant Management Services (including settlement)
ATM Cash Management

National Payment System (NPS) BankservAfrica

Electronic Fund Transfer (EFT)
Bill Payments
Debit Orders
Local ATM and POS transactions
E-commerce purchases (3D-secure)
Real Time Clearing (RTC)
Debicheck
Rapid Payment Program (RPP) in line with industry rollout
SWIFT

Non-regulated Payments

Closed loop (wallet to wallet)
3rd Party Deposits/Payments - e.g., Pay@ and EasyPay
Value Added Services (VAS) – e.g., pre-paid electricity and airtime

Compliance

We tick the boxes.

We worry about regulatory compliance so you don’t have to, including PCI DSS and other global and local banking and payment regulations.

Reconciliation and Settlement Services

We do seamless reconciliation.

Our specialities include ensuring current and 100% accurate settlement figures and reconciliation processes. Whether it's financial operations or back-office processes, we keep things synchronised, stable and accurate.

Payments Hub

Consolidation and Transaction Warehousing

Consolidation of all payment types (i.e., single transaction engine)
Transaction Warehousing/Dashboarding
MIS/Reporting
Data Analytics
Cashflow and Liquidity Management

Reconciliation Hub

We run an automated reconciliation process at a transactional level with real-time data across all payment streams. This allows us to keep a central record of all transactions processed through Visa and Mastercard, handle interbank disputes and handle lost/stolen cards.

Financial and Back Office Support Services

Reconciliation Services
Daily balancing and reconciliation of transactions
Dispute Management Services
Visa/Mastercard Chargebacks
SAS Queries
EFT Dispute Management
Unpaids
Settlement and Clearing Services
General Ledger and Financial Management Services

Payment Streams Reconciled

VISA
Mastercard
Electronic Fund Transfers (EFT)
ATM Deposits and Withdrawals
Card Purchases  (POS & E-commerce)
Real Time Clearing (RTC)
Debicheck
PayShap
National Settlement (Central Bank Settlement)
International Settlement (RTGS/SWIFT)

Acquiring: Reconciliation and Settlement Services

ATM Acquiring: Cash Balancing and Settlement Services
POS Acquiring: Balancing and Settlement Services
Merchant Acquiring: Balancing and Settlement Services

Design a custom package for your business.

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